Per-incident support is available only for currently shipping versions of Actian Zen and PSQL products. Single support tickets are limited to one issue or problem per ticket. Per-incident support is provided from 9:00 AM to 5:00 PM CST (GMT -5 hours).  Please be sure to select the support ticket for your version of Actian Zen. Once you purchase support, you can submit a ticket online.

Actian also offers annual support contracts for customers interested in purchasing more than per incident. 

In addition to Single Incident Support, Actian offers several options for no support. Click the links below for more information.

• Community
• Learn about Zen
• Documentation

If you would like to learn more or would like to purchase a single incident support case or an annual support contract, please email dbcic@actian.com.